Accessibility

How to contact us

To help plan your visit or to discuss your individual needs, please contact us: 

access@turnercontemporary.org | 01843 233 025 (operated daily 10:00 – 17:00) 

Public transport

Turner Contemporary is approximately a 15-minute walk along the sea front from Margate train station. Taxis are available, however pre-booking is essential. 

 

Central Cars | 01843 601601 | bookings@centralcarsthanet.co.uk 

Thanet Cars | 01843 333333 | info@thanetcars.com 

 

Wheelchair accessible vehicles can be booked via: 

A2B Cars Thanet | 01843 263263 | a2bcarsthanet@yahoo.com 

Parking

There is no general parking available at the gallery, however there are seven accessible parking bays available directly outside, for visitors with a Blue Badge. 

Pay and Display parking is available just opposite the gallery on the Harbour Arm and just beyond the RNLI on the Rendezvous next to the gallery. 

Alternative pay and display carparks: 

  • College Square car park (Morrison’s multi storey) | CT9 1QA 
  • Trinity Square car park | CT9 1HR 
  • Free parking every Saturday at Mill Lane Car Park | CT9 1JU 

Wheelchair users and visitors who use a mobility aid

Turner Contemporary is wheelchair accessible, with step free access and a lift serving both floors. An access ramp is located to the right of the entrance steps, please look for appropriate signage.

Wheelchairs are available for visitor use. Please contact us before your visit if you would like to use one.

A variety of seating is available throughout the Gallery. If you would like to use a portable stool, please ask a member of staff when you arrive. 

Some merchandise in the shop is located on high shelves. Please ask a member of staff if you require assistance. There is a lowered section at the welcome desk. 

access@turnercontemporary.org | 01843 233 025 | (operated daily 10:00 – 17:00) 

Deaf visitors and users of BSL

Where possible, all films are subtitled. 

Transcripts of films and audio works on display at the gallery are available for visitors. Please ask a member of staff if you would like to use one.

A hearing loop system is in place at our retail and café counters. 

Tour guide systems are available to enhance sound during tours. 

To join one of our BSL (British Sign Language) tours, please book here

Blind and visually impaired visitors

All registered service animals are welcome to the gallery.

Large print versions of the exhibition text and magnifying sheets are available. Please ask a member of staff if you would like to use them.  

Free highlight tours take place daily (11:30 – 12:30) during gallery opening hours. Meet in the Sunley Gallery (on the ground floor) if you would like to join one. Our staff are trained in delivering audio descriptive tours.  

The lighting throughout the gallery changes depending on the exhibition. Please contact us before your visit or talk to a member of staff for more information. 

Audio versions of the exhibition text can be found on the Bloomberg App. For more information and to download the app click here

Neurodivergent visitors

Due to the nature of contemporary art, sometimes the content of the exhibition can be distressing or inappropriate for some audiences.

Signs will be placed at the entrance of a gallery containing adult content, flashing lights, loud noises, strong scents and smoke effects.  

Ear defenders are available on request. 

Our Foyle Rooms can be used as a quiet space if they are not in use. Please ask a member of staff if you would like to use one. 

During our Quiet Hours, we make small changes to the gallery and exhibitions to make it a more comfortable environment for people with additional needs. To find out more or to book your free ticket please click here

Download our visual journey guide

Please contact us before your visit if you would like more information on the exhibition content:  

access@turnercontemporary.org | 01843 233 025 (operated daily 10:00 – 17:00) 

Toilets (Ground Floor)

Located on the ground floor are accessible toilets, male and female toilets, gender neutral single cubical toilets and baby change facilities. There is a gender neutral, accessible toilet located within the café.

The doors may be heavy for some visitors. If you need assistance, please ask a member of staff and they will be happy to help.

The closest Changing Places toilet is located at Thanet Gateway Plus, CT9 1RE 

Please ask a member of staff for directions. 

Barletta Café and Restaurant (Ground Floor)

All allergy information is available from the Barletta staff. Please inform Barletta before ordering if you have any specific dietary needs. 

A hearing loop system is in place at the counter. 

An accessible toilet is located to the right of the counter. 

Barletta staff are happy to rearrange tables and chairs for individual needs. 

The menus are updated seasonally with many signature dishes remaining the same. For a sample menu, visit here: https://barletta.co.uk/food-turner/   

Barletta take bookings and walk-ins. To book in advance, click here

 

To contact Barletta directly: 

barletta@barletta.co.uk | 07928 651439 

Tours and Quiet Hours

We offer free tours for all visitors throughout each exhibition.  

  • BSL (British Sign Language) tours  
  • Audio Descriptive tours  
  • Daily Highlight tours  

Tour guide systems are available to enhance sound during tours.

To book onto a tour, please click here

During our Quiet Hours, we make small changes to the gallery and exhibitions to make it a more comfortable environment for people with additional needs. To find out more or to book your free ticket please click here

Please contact us directly for more information about tours or for assistance with booking: 

access@turnercontemporary.org | 01843 233 025 | (operated daily 10:00 – 17:00) 

Maps, guides and resources

Learning Resources for the current exhibition can be downloaded here. Physical copies are located on the Balcony.

Download our floor plan

Download our visual journey guide

Help yourself to the sensory objects during your visit from The Hinge, located in the Clore Learning Studio. 

Our family workshops Art Rebels take place every weekend between 13:00 – 16:00. They can be easily adapted to the needs of the group. Please speak to a member of staff for more information.