Retail & Welcome Assistant (Fixed Term)

We are recruiting for two Retail & Welcome Assistant positions.

Hours: 12 hrs, 2 days per week
Salary: £12.60 per hour
Term: Fixed term for 6 months
Reports to: Head of Retail
Annual leave: Pro-rated equivalent of 33 days inclusive of statutory holidays
Deadline: 10:00am Friday 25th April

Interviews will be held during the week commencing 5th May with ambition to have the candidate in post mid-May. 

Retail & Welcome Assistants are central in delivering the gallery’s mission and values. Through providing exceptional standards of visitor experience, you will ensure all visitors are warmly welcomed, encouraged to learn about and engage with our exhibitions, and have a safe and enjoyable visit, working proactively to increase the number and diversity of our visitors.  

Retail & Welcome Assistants support the operation of the gallery’s retail space and commercial activity, helping to ensure the sustainable future of Turner Contemporary. They welcome and support visitors, encourage charitable donations, promote the commercial offer of the gallery and support the delivery of learning activities. 

The ideal candidate will have an interest in contemporary art and previous experience working within a public access building or working with members of the public. Visitor Engagement Assistants are committed to learning about Turner Contemporary’s Programme.  

Please  download our our application form and equality and diversity monitoring form from the link below.

Once filled in to applications@turnercontemporary.org with the subject ‘Retail & Welcome Assistant’.

Your form should fit within the outlined word count limits and address how your skills, experience and competencies match the job description and person specification.

The information you provide on your equality and diversity monitoring form is anonymous and used solely for monitoring and evaluation purposes. It does not form part of the shortlisting process.

APPLICATION DEADLINE: 10:00 Friday 25th April 2025
INTERVIEWS: w/c 5th May 2025

Job Description – Fixed Term Retail & Welcome Assistant

Application Form – Fixed Term Retail & Welcome Assistant

Equal Opportunities Monitoring Form

We aim to respond to all candidates within 2 weeks of the application deadline closing.

Turner Contemporary is committed to providing an open and accessible recruitment process for all candidates, therefore if you have any additional requirements to complete your application please contact applications@turnercontemporary.org

We invite questions about our recruitment process and aim to be as transparent as possible, if you have any queries please email or ask to arrange a phone call with our Administration & People Manager, Ben Dunleavy.

Turner Contemporary is committed to equality of opportunity and supporting diversity and inclusion across all aspects of its work. Our staff team bring a range of perspectives to our organisation, and we strongly encourage applications from individuals who are under-represented in the visual arts sector including those of Black, Asian, or diasporic heritage, those who have faced socio-economic barriers, those who identify at LGBTQ+, disabled or neurodivergent.

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